For over 20 years, we have worked tirelessly to build our reputation for exceptional, personalized customer care. We understand the importance of the relationships we share with our customers and by working together as a team, we are able to fulfill your individual needs and create the home and neighborhood you have always desired. You can count on our customer care system to provide you with a pleasant homebuying experience that always keeps you informed and involved, answers your questions and assures your ultimate satisfaction from purchase to post settlement, and for years to come.

Pre-Construction Meeting:

We allow a full 30 days after contract to make your final option and color selections. Then, at your Pre-construction Meeting, you will be introduced to our Director of Construction who will manage the building, construction and inspections of your home, review your architectural plan, site plan, selected options and explain the overall homebuilding process.

Pre-drywall inspection:

Your Pre-drywall Inspection allows you to tour your home and observe it after the mechanical stage. During this time, you will be able to see the framework for your rooms, confirm options selections, locations of doors, windows and closets, as well as your electrical, plumbing and HVAC systems.

Pre-Settlement Demonstration:

At your Pre-settlement Demonstration you will be welcomed to your new home and its features will be demonstrated. During this meeting we will discuss maintenance, our warranty program and most importantly, confirm that we have delivered your new home at the highest quality level with all selections correctly installed.

Behind The Scenes Inspections:

Our excellent quality assurance program begins with fully defined scopes of work for our entire extended family of professional associates, subcontractors, vendors and craftspeople. Your home will also be inspected and approved by the local jurisdiction several times during the building process, and every single one of our homes is visited by a member of senior management prior to settlement.

Post Settlement:

At 60 days and 11 months after settlement, our Customer Service Department will address any warrantable items. We provide our own comprehensive builder warranty for all of our homebuyers, combined with manufacturers' warranties for consumer products and other items in your home, assuring you the umbrella protection you deserve.